Privacy Policy

1. Introduction

California Pulse Industrial LLC ("California Pulse," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit our website at www.californiapulse.com (the "Website"), contact us, or do business with us.

This Policy does not apply to California Pulse employees or job applicants. It also does not apply to third-party websites linked from our Website — please review those sites' own privacy policies.

2. What Information We Collect

Information you give us directly:

Name, email address, phone number, and company name when you submit a quote request, contact form, or place an order
Billing and shipping information when you make a purchase
Communications you send to our team by phone, email, or through our Website

Information collected automatically when you visit our Website:

Pages visited, time spent on site, and how you arrived at our Website
IP address, browser type, and device information
Interaction data collected through cookies and tracking technologies (see Section 4)

Information from third parties:

Information from trade shows, conferences, or badge scan programs
Publicly available business information
Information provided through distributors or business partners

3. How We Use Your Information

We use the information we collect to:

Respond to quote requests, inquiries, and customer service questions
Process and fulfill orders
Send invoices and collect payment
Communicate with you about your order, project, or account
Send marketing emails, newsletters, and product updates (you may opt out at any time)
Analyze Website traffic and improve our Website and services
Measure the effectiveness of our advertising campaigns
Comply with legal obligations and protect our legal rights
Detect and prevent fraud or unauthorized activity

4. Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help us understand how visitors use our site.

We currently use the following third-party tracking tools:

ToolPurposeData Collected

Google AnalyticsWebsite traffic analysis and user behaviorPages visited, session duration, device type, approximate location. Data is anonymized and does not identify individuals.

Facebook PixelMeasuring advertising effectiveness and campaign performancePages visited, actions taken on site. Data is linked to Facebook advertising systems.

LinkedIn Insight TagAnalyzing LinkedIn campaign performancePages visited, job title and industry data of LinkedIn members who visit our site.

You can control or disable cookies through your browser settings. Note that disabling cookies may affect the functionality of our Website. Most browsers allow you to refuse cookies or delete existing ones — refer to your browser's help documentation for instructions.

5. How We Share Your Information

We do not sell your personal information. We share your information only in the following circumstances:

Service Providers: We work with third parties who help us operate our business, including payment processors, website hosting providers, and customer service tools. These providers are contractually required to keep your information confidential and use it only to perform services on our behalf.
Legal Requirements: We may disclose your information when required by law, court order, or government authority, or to protect the rights, safety, and property of California Pulse, our customers, or others.
Business Transfers: If California Pulse is acquired, merged, or sold, your information may be transferred as part of that transaction.
With Your Consent: We may share your information with other third parties when you have given us explicit permission to do so.

6. Email Marketing

We may send you marketing emails including product announcements, newsletters, and promotions. You can unsubscribe at any time by clicking the unsubscribe link in any of our emails or by contacting us at Operations@californiapulse.com. Unsubscribing from marketing emails will not affect transactional communications related to your orders or account.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we delete or anonymize it.

8. Security

We use industry-standard security measures to protect your information, including secure servers located in the United States. Your payment card details are handled by our payment processor — we store only the last four digits of your card number. While we take reasonable precautions, no security system is completely impenetrable. If you believe your information has been compromised, please contact us immediately.

9. Children's Privacy

Our Website is not directed to children under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a child under 18, we will delete it promptly.

10. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information:

California Residents (CCPA/CPRA): California residents have the right to:

Know what personal information we collect about you and how it is used
Request deletion of your personal information
Correct inaccurate personal information we hold about you
Opt out of the sale or sharing of your personal information

We do not sell your personal information. To exercise any of your rights, please contact us at Operations@californiapulse.com. We will respond to verified requests within 45 days as required by law.

Canadian Residents (PIPEDA): Canadian residents may request access to or correction of their personal information by contacting us at Operations@californiapulse.com.

All Other Visitors: You may contact us at any time to request access to, correction of, or deletion of your personal information, and we will make reasonable efforts to accommodate your request.

11. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policy of any site you visit.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this Policy periodically. Continued use of our Website after any changes constitutes your acknowledgment of the updated Policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Email: Operations@californiapulse.com

Mail: California Pulse Industrial LLC Attn: Privacy 13845 Pioneer Rd, STE 7 Apple Valley, CA 92307

Phone: 760-957-8819