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Limited Warranty

Terms of Warranty  

Systems made by California Pulse Industrial LLC, hereinafter called "Seller," are warranted to the original end user, hereinafter called “Purchaser” against defects in workmanship or materials under normal usage for a period of twelve (12) months, from the installation date of the system or fourteen (14) months from the shipping date of the system, whichever comes first.  

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This limited warranty applies only to the original Purchaser, who acquired the System from Seller or from Seller’s distributor.  

 

This limited warranty shall not apply to:  

A. Equipment that is not installed and commissioned by a qualified spray booth contractor in accordance with "Seller's" installation instructions.  

B. Equipment that is not installed in accordance with all Local, State and/or Federal laws or regulations. 

C. Equipment that has been altered in any way, from its original factory configuration. 

D. Any part or component, which has been abused or failed as a result of poor maintenance, installation or neglect. 

E. Any labor costs Purchaser incurs in the process of removing the defective part and installing the replacement part. 

F. Damage caused by acts of God, such as Lightning, Earthquakes, Tornadoes and Storms of any kind.  

G. Filters are considered consumable items and are not covered by any warranty.  

 

Purchaser shall obtain a Return Merchandise Authorization (RMA) number from Seller before returning any parts to Seller. Purchaser is responsible for shipping the parts to Seller’s location at 13845 Pioneer Road, Apple Valley, CA  92307. Purchaser is responsible for all shipping costs of the replacement parts from Seller’ facility at 13845 Pioneer Road, Apple Valley, CA 92307 to Purchaser facility.  

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The foregoing warranty shall be exclusive and in lieu of any other warranty, express or implied, including warranties of merchantability and fitness for a particular purpose and all other warranties otherwise arising by operation of law, course of dealing, custom, trade, or otherwise.  

 

Additional Warranty Terms: Variable Frequency Drives (VFD)  

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The terms of this Warranty apply to VFDs with the following additional restrictions.  

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1. When requesting a VFD replacement under warranty, Purchaser shall pay a VFD deposit based on the following:  

 5hp VFD $350  

7.5hp VFD $550  

 10hp VFD $700  

 15hp VFD $1,000  

 20hp VFD $1,400  

 

2. Seller will return the VFD to the VFD manufacturer. The VFD manufacturer will determine if the VFD failure is covered under warranty.  

 

3. If the VFD is covered under the VFD manufacturer’s warranty terms, Seller will refund the VFD deposit to Purchaser. 

 

4. If the VFD is not covered under the VFD manufacturer’s warranty terms, Seller will keep the VFD deposit. Seller will consider the VFD deposit to be full payment for the replacement VFD Seller sent to Purchaser. 

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This limited warranty gives Purchaser specific legal rights, which vary from state to state. To the extent allowable under law, "Seller's" liability for consequential and incidental damages is expressly disclaimed. "Seller's" liability in all events is limited to, and shall not exceed, the original purchase price. In the event of a dispute, the controversy will be decided by binding arbitration by the Los Angeles County Arbitration Association.  

 

Warranty Activation - Information Needed for Warranty Activation

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  • Date of installation  

  • Name of facility  

  • Contact person at facility  

  • Phone Number of facility  

  • Street address  

  • City  

  • State  

  • Postal code  

  • Country  

  • Distributor  

  • Contact person at distributor  

  • Telephone number of distributor  

  • Installer company (if different from distributor)  

  • Name of installer  

  • Telephone number of installer  

  • Control panel serial number  

  • Voltage  

  • Amperage draw of motor  

  • Elevation of facility  

  • Labels installed according to the Labeling Requirement section. 

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